Our goal is that our customers be fully satisfied with our products and services. We value your business and want you to come back!
We carry a full one year warranty (one year from date of purchase) on most nursery stock items. This warranty is for 100% of the purchase price if the stock item was planted by our landscape company. The warranty for a tree or shrub planted by someone other than Karlstedt Landscape is reduced to 50% of the original purchase price. An original invoice must be presented to receive credit or the warranty is null and void.
The following exceptions apply to this warranty:
Broadleaf evergreens (holly, rhododendrons, azaleas, euonymus, mahonia, etc.) roses, hydrangeas, grasses, perennial vines and potted perennials are warranted only for the growing season (until the first frost).
There is no warranty on any annuals, tropical plants, house plants or water plants.
This warranty will issue a one time nursery replacement credit toward new plant material. Credit may only be used toward replacement of nursery stock (trees or shrubs only).
It is understood that reasonable care must be given to newly planted shrubs, trees and perennials. That is, that the plant materials must be watered regularly and cared for once they have been purchased.